Chevron Recruitment 2017 - Technical Analyst (Direct Hire Contractor) -
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Chevron Recruitment 2017 - Technical Analyst (Direct Hire Contractor)

Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City.  With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.

Chevron recruitment 2017 is accepting online applications for the position of Technical Analyst (Direct Hire Contractor)  located in Makati , NCR (Manila) /Philippines.

Job Title: Technical Analyst (Direct Hire Contractor)
Job Location: Philippines
Job Consideration: All countries can apply
Job Requisition ID: #40601


Retail Systems Support (RSS) provides holistic support of integrated retail and card systems ranging from project inception, products and solutions development, testing and integration, capital planning and management, compliance, deployment to systems operation support for AP and AMEP regions. 

Some of the systems supported include:

  • Back Office System (BOS) - Envoy
  • Point of Sale (POS) - NAMOS
  • Electronic Payment System (EPS)
  • International FleetCard System (IFCS)
  • Store Operating Environment Platforms - Hydra, Triton, WIn XP/ WIn7
  • Payment Terminals

Responsibilities for this position may include but are not limited to:

  • The technical analyst provides critical technical subject matter knowledge of respective product/solution in-scope or supported ranging from project inception, products and solutions development, testing and integration, deployment to systems operation support.
  • He/she is able to fluently translate business requirements, resolve issues/problems with technical analysis and be able to effectively communicate and manage them with product vendors (2nd & 3rd Levels support). The incumbent should have strong problem solving and analytical skills and enjoy working in the areas of development, testing and release.
  • Candidate must understand and resolve concerns with BUs/customers and act as escalation point, and drive issue resolution to ensure support delivery.
  • Technical scope may include any combination of the following subject matter knowledge – Retail Systems, Fleet and Payment Cards, Electronic Payment Systems (EPS) and Payment Terminals, testing and integration.
Required Qualifications:

  • Bachelor's Degree in Information Technology or other relevant fields.
  • At least 2 years experience in providing technical support and/or testing on any of the following: card technology, retail automation/systems e.g., POS, HOS and payment processes.
  • Strong problem-solving and analytical skills
  • Strong communication skills – written and presentation
  • Ability to quickly learn and contribute to the delivery of systems supported
  • Highly customer focused and results-oriented
  • Ability to work collaboratively in a multi-IT-discipline and multi-cultural environment
  • Willing to work on a project basis for at least 1-2 years

Application Deadline: December 31, 2016 at 11:59 p.m. (Eastern Standard Time)
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